Accessibility statement


This website is run by Wigan Council. We want as many people as possible to be able to use this website on a variety of devices.

For example, that means you should be able to:

  • Change colours, contrast levels and fonts
  • Zoom in up to 300% without the text spilling off the screen
  • Navigate most of the website using just a keyboard
  • Navigate most of the website using speech recognition software
  • Listen to most of the website using a screen reader.

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website aren’t fully accessible:

  • Location map on the Plan Your Visit web page.

Feedback and contact information

If you need any information on this website in a different format, you can:

We’ll consider your request and get back to you in 10 working days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website, so if you have identified any accessibility issues or if you think we’re not meeting accessibility requirements, you can:

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing The Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’) (external link). If you’re not happy with how we respond to your complaint, you can contact the Equality Advisory and Support Service (EASS) (external link).

Contacting us by phone or visiting us in person

Call on 01942 404469 or visit us at The Turnpike Gallery, Civic Square, Leigh WN7 1EB

Technical information about this website’s accessibility

Wigan Council is committed to making its website accessible, in accordance with The Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (external link).

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 (external link) AA standard, due to the non-compliance and exemptions listed below.

Non compliance with the accessibility regulations

Content that’s not within the scope of the accessibility regulations

  • Map - It is not possible to make maps accessible, but we will provide essential information in an accessible format.

Preparation of this accessibility statement

This statement was prepared on 25 March 2022. It was last reviewed on 25 March 2022.

This website was last tested on 25 March 2022. The test was carried out by Wigan Council.

We completed manual tests during the build.